Privacy Policy
At MILDEDGE, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and use our services. We are committed to handling your information in a transparent and secure manner, in compliance with the General Data Protection Regulation (GDPR).
Data We Collect
We collect the following types of personal data:
- Name
- Email address
- Shipping and billing addresses
- Payment information (such as credit card details)
How We Use Your Data
We use the data we collect for the following purposes:
- To process and fulfill your orders
- To provide customer support and respond to your inquiries
- To send you important updates about your orders and our services
- To improve our website and services
- To send you marketing communications, if you have given us permission to do so
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we keep your data for up to 7 years after your last interaction with us, unless you request its deletion earlier.
Your Rights
You have several rights regarding your personal data, including the right to:
- Access the personal data we hold about you
- Correct any inaccuracies in your personal data
- Delete your personal data (subject to certain exceptions)
- Restrict the processing of your personal data
- Object to the processing of your personal data for direct marketing purposes
- Request the transfer of your personal data to another party
If you wish to exercise any of these rights, please contact us at [email protected].
Cookies
We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device. They help us remember your preferences and improve the functionality of our site. You can manage your cookie settings through your browser, but please note that disabling cookies may affect the performance of our website.
Third-Party Service Providers
We work with trusted third-party service providers to help us deliver our services. These include:
- Payment processors to handle your transactions securely
- Shipping companies to deliver your orders
We ensure that all third-party providers comply with GDPR and have appropriate security measures in place to protect your data.
Data Security
We take the security of your personal data very seriously. We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and regular security audits.
Contact Us
If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your data protection rights, please contact our Data Protection Officer at:
Friedrichstraße 170, Suite 402, Berlin, DE 10117
Email: [email protected]
Thank you for shopping with MILDEDGE. We value your trust and are committed to protecting your privacy.