What are you looking for?

Shipping Policy

Shipping Policy

At MILDEDGE, we believe that great shopping experiences should come with great shipping. That’s why we offer free shipping to all our customers in France, Germany, Portugal, and Italy. We know how important it is to get your items quickly and efficiently, so we’ve set up local warehouses in each of these countries to make sure your orders are dispatched as fast as possible.

Free Shipping

We’re excited to offer free shipping on all orders, no matter the size or value. Whether you’re in Paris, Berlin, Lisbon, or Milan, you can enjoy free shipping with us. It’s our way of saying thank you for choosing MILDEDGE.

Delivery Times and Local Warehouse Addresses

  • France: Friedrichstraße 170, Suite 402, Berlin, DE 10117
    • Delivery Time: 2-5 business days (local warehouse dispatch)
  • Germany: Friedrichstraße 171, Suite 302, Berlin, DE 10117
    • Delivery Time: 2-4 business days (local warehouse dispatch)
  • Portugal: Avenida da Liberdade, 123, 5º Andar, Suite 10, Lisbon, PT 1269-048
    • Delivery Time: 3-6 business days (local warehouse dispatch)
  • Italy: Via Monte Rosa 12, Suite 302, Milan, IT 20149
    • Delivery Time: 2-5 business days (local warehouse dispatch)

Order Cut-off Time

To ensure your order is processed and dispatched as quickly as possible, please place your order by 5:00 PM local time. Orders placed after this cut-off time will be handled within the next 1-2 business days. We work hard to get your items out the door as soon as we can, so you won’t have to wait long.

Tracking Your Order

Once your order has been dispatched, we’ll send you a tracking number via email. This way, you can keep an eye on your package every step of the way. If you need any help with tracking, feel free to reach out to us at [email protected].

Remote Areas and Extra Fees

While we do our best to provide free shipping to as many areas as possible, some remote locations may incur additional fees. These fees are due to the higher costs associated with delivering to less accessible areas. If your address is in a remote area, we’ll let you know before finalizing your order, so there are no surprises. We always aim to be transparent and fair with our customers.

Address Lock for Correspondence

If you need to get in touch with us for any reason, whether it’s about an order, a return, or just to say hello, you can reach us at our correspondence address:

Friedrichstraße 170, Suite 402, Berlin, DE 10117

Email: [email protected]

Our Commitment to You

At MILDEDGE, we’re committed to providing you with the best possible shopping experience. From the moment you place your order to the moment it arrives at your doorstep, we’re here to make sure everything goes smoothly. Our local warehouses, quick handling times, and free shipping are all part of our promise to you. We appreciate your trust in us and look forward to serving you.

Thank you for choosing MILDEDGE. Happy shopping!